Lofty Dreams provides 2 years Warranty for this product which covers the structure, component, foam, and electricals (if any) for any manufacturing deformity. During this period, we will in its sole discretion, fix or replace, give a substitute to any segment, or replace the whole product if found to be damaged or defective in material or workmanship.
Foams will soften with normal use and will conform to the shape of the user. This will be considered as normal wear, and will not be considered as lost strength or a material manufacturing defect. If the change in foam shape is, as deemed by Lofty Dreams to be excessive, then the above clause will be applicable.
In the below-mentioned cases, the warranty will not cover:-
• Any damage while installation or assembly by the customer.
• Fading of upholstery color due to harsh chemical or direct exposure to sun rays.
• Any major or minor cuts, scratches, cracks, and damages due to cleaning by an unprofessional or untrained cleaner.
• Decaying of wood due to consistent exposure to water
• Any Upholstery (leatherette, suede, molfino, etc.) does not come under warranty.
Note:-Any modifications or alterations made to the products post purchase are not recommended and will void the entire Warranty.